Building the Future: Big Teaming for Audacious Innovation
Living PlanIT is honored to announce the upcoming publication of a multi-year case study led by Amy Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, and chronicled through the unique writing style of Susan Salter Reynolds, former Los Angeles Times features writer and columnist.
Over the past 6 years, Living PlanIT has given intimate company access to a team of professors and researchers of Harvard Business School in order to inform and develop curricula of the university especially around areas of market innovation and new business models. Harvard joined Living PlanIT in our offices to observe our culture, operations, and partner collaboration style in addition to accompanying our executives to key commercial meetings.
Here are some conclusions from Harvard’s extensive research project:
“Machiavelli famously wrote, “There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things.”
That’s what this book is about–innovation far more audacious than a new way to find a restaurant or a smart phone you can wear on your wrist. Amy Edmondson and Susan Salter Reynolds explore large-scale systemic innovation that calls for “big teaming”– intense collaboration between professions and industries with completely different mindsets. This demands leadership combining an expansive vision with deliberative incremental action–not an easy balance.
To explore the kind of leadership required to build the future we need, Edmondson and Reynolds tell the story of Living PlanIT. This award-winning “smart city” start-up was launched with a breathtakingly ambitious goal: creating a showcase high-tech city from scratch to pilot its software–quite literally setting out to build the future. This meant a joint effort spanning a truly disparate group of software entrepreneurs, real estate developers, city government officials, architects, construction companies, and technology corporations. By taking a close look at the work, norms, and values in each of these professional domains, we gain new insight into why teaming across fields is so challenging. And we get to know Living PlanIT’s leaders, following them and their partners through cycles of hope, exhaustion, disillusionment, pragmatism, and renewal. There are powerful lessons here for anyone, in any industry, seeking to drive audacious innovation.”
“Building the Future provides a rare inside look at how a start-up company takes on the world and copes with numerous challenges along the way. Go it alone or partner? Keep the bold goal or go for small wins? Seize other opportunities in technology or stick with the smart cities plan? Edmondson and Reynolds present thought-provoking lessons for those who want to dream big and need big teaming to get the work done.”
–Rosabeth Moss Kanter, Harvard Business School professor and best-selling author of Confidence: How Winning Streaks and Losing Streaks Begin and End and MOVE: Putting America’s Infrastructure Back in the Lead
“This unique book by a brilliant researcher and a veteran journalist not only illuminates the problems of large scale innovation for a sustainable future but, in the process, teaches us about industry cultures, leadership, and the massive problems of collaboration in an increasingly complex multicultural world.”
–Edgar Schein, Professor Emeritus, MIT Sloan School of Management and author of Helping, Humble Inquiry, and Humble Consulting.“
“Given rush hour and all the many other failures produced by urban evolution, one has to feel that planning and engineering better cities is at the very least an effort worth attempting. This book exhaustively researched and written with unusual clarity – constitutes a map of the impediments and possibilities. It is also a fascinating case study of technological adventure.”
–Tracy Kidder, author of The Soul of a New Machine, winner of the Pulitzer Prize and the National Book Award
“As the urbanization of the planet gathers pace and governments grapple with the fateful consequences, can technology support a better future for our cities? Building the Future follows a small start-up business that believes it can and examines the leadership demands of ambition on this scale.”
–Andrew Comer, Partner and Director of the Cities Group, BuroHappold Engineering
“This book provides an entirely new way of looking at how teaming can – and will – help us create a new world!”
–Marshall Goldsmith, Thinkers 50 #1 Leadership Thinker in the World and New York Times bestselling author of What Got You Here Won’t Get You There, MOJO and Triggers
“Building the Future just may be one of the most important innovation books ever written. It explores how to build and spread a bold vision of the future – how to turn an audacious innovation into reality by bringing together people with different skills and beliefs (even if they have ignored or despised each other in the past). And, best of all, Edmondson and Reynolds offer a way forward for how tenacious leaders and teams can use small actions to slowly build big bold innovations–including better companies, industries, and cities.”
–Robert Sutton, Stanford Professor and coauthor of Scaling Up Excellence
Living PlanIT is a technology company that created the world’s first Urban Operating System (UOS) which, in combination with the products it supports, unlocks the full potential of data to make cities better, safer and more vibrant places to live.
Living PlanIT has built an extensive partner network around the concept of a shared, unified approach to smart urban technology architecture in which machine intelligence moves ever closer to originating sources of data and control. We call this architecture PlanIT Edgeless Computing™ and it is implemented throughout the PlanIT Urban Operating System™, providing a framework for resilient and secure computer and systems architecture for digital and biological sensing, control, analytics, machine learning, applications and visualization techniques.
Living PlanIT asserts its rights to the following Trademarks: Living PlanIT™, PlanIT Edgeless Computing™, Edgeless Computing™, PlanIT Urban Operating System™, PlanIT UOS™, PlanIT OS™, PlanIT Crumbs™, PlanIT PlaceApps™, PlanIT Valley™, PlanIT Assurance™, PlanIT Labs™, PlanIT Retail™, PlanIT Life™. Any reference to these names in this content shall be considered as an assertion of these Trademarks.
Amy C. Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School. She is the author of Teaming to Innovate, Teaming, and A Fuller Explanation, along with over seventy articles on leadership, teams, innovation, and organizational learning. She has received many awards, including the Accenture Award for significant contribution to improving the practice of management.
Susan Salter Reynolds is a former Los Angeles Times features writer and columnist. For twenty-three years, she covered thought leaders, cultural trends, and controversial issues and continues to write for a variety of magazines and newspapers, including the Daily Beast, Newsday, Los Angeles Magazine, and others.
About Harvard Business School
Harvard Business School is the graduate business school of Harvard University in Boston, Massachusetts, United States. The school offers a large full-time MBA program, doctoral programs, HBX and many executive education programs. It owns Harvard Business School Publishing, which publishes business books, leadership articles, online management tools for corporate learning, case studies, and the monthly Harvard Business Review.
Steve Lewis is the Founder and former CEO of Living PlanIT.
Formerly with Microsoft Corporation, where Steve served as General Manager of Market Development and Co-Chair of the Microsoft Business Development Forum, Steve was responsible for understanding key market trends and developments to identify their strategic implications for Microsoft and the industry. He also led the company's strategic business development opportunities leveraging Microsoft's portfolio of technology, research & development, services, marketing, distribution, partner ecosystem and investment capital.
Before Microsoft, Steve spent a few years raising capital for technology investments, mergers and acquisitions and participated on the boards of early through late stage development companies. He served as General Manager of the Lotus Messaging and Collaboration division of IBM Corporation, having previously held key executive positions in areas of business development, product strategy, management, marketing, engineering and sales.
Steve frequently delivers the keynote address at industry events. He is actively involved in promoting entrepreneurship, science & technology in education, including lectures at many leading Universities. He chaired the European Business Plan of the Year Award 2010 & 2011, became World Economic Forum's Technology Pioneer in 2012, won Frost & Sullivan's Growth Innovation Leadership award for Smart Cities and IAIR's CEO of the Year Award in 2015. He is a Fellow of the Royal Society of the Arts.
Richard Constant is the Executive Chairman of Living PlanIT, driving the next phase of growth that the company faces. He brings over 40 years of experience in various fields as he has been advising governments and corporate clients around the world on high profile financial, corporate and public affairs & communications strategies for over 25 years. His transactional experience involves over 200 M&A situations and 100 IPOs and equity offerings. Previously Richard was Chairman and CEO of Gavin Anderson & Co (2000 - 2009).
In 1973 Richard was commissioned in the British Army. After a number of operational tours he was appointed to the Chief of the General Staff's Office. In 1986 he joined Flemings' Investment Banking, as Head of Marketing in London and New York.
In 1991 he joined Gavin Anderson & Company, where he was the Managing Director before becoming CEO Worldwide in 2001. In this role he led the firm's international expansion in Europe, Asia, incl. China and Japan, and the Americas.
He advised Governments, incl. Japan (Tsunami crisis), Portugal (Eurozone crisis), Abu Dhabi and Qatar (development of financial centers). He has farming interests in Kenya and serves in non-executive positions in farming and tourism organizations there, as well as working with wildlife organizations. He is Vice Chairman global of Reputation.com Inc., and Chairman of Bara Kali Ltd. (mining), Samburumburu Ltd. (Tourism agriculture) and a Trustee of Help for Heroes. He has served on the boards of Austin Reed Plc. (Retail) and Defense Technology Enterprise Ltd. and Fibropower Ltd. (Renewable Energies).
EVP, Research & Development
Peter Van Manen
Peter is Executive Vice President at Living PlanIT, leading Engineering. He is responsible for the development and support of the products and platforms created by the company, including the highly acclaimed PlanIT Urban Operating System (UOS). He is also responsible for the core applications and for UOS development tools used by 3rd party developers, the service and support and for PlanIT Labs, the R&D group focusing on advanced digital and biological systems. Peter has been on the Board of Living PlanIT since 2008.
Prior to joining Living PlanIT, Peter was Vice President of McLaren Applied Technologies and, before that, Managing Director of McLaren Electronic Systems. He was responsible for the development, production, deployment and support of control and data systems for the professional motorsport, high performance automotive and aerospace markets. Under his leadership the company won and retained contracts to supply standard engine control units (ECUs) to all competitors in Formula One, NASCAR and IndyCar, the three biggest motor racing series in the world. The company also won two Queen's Award for Enterprise, for innovation and international trade, under his leadership.
Peter has worked for many years in high-impact industries that demand high levels of performance, reliability and safety. He has worked on making: trains faster in underground coal mines; heavy-haul iron ore trains more robust in undulating terrain; long-overland conveyors quieter; and detecting deterioration early in critically-ill children in acute care.
Peter is Australian and has also UK citizenship. He has two degrees in Mechanical Engineering and is a chartered engineer.
EVP & Treasurer
Harley has been appointed to the Living PlanIT Board of Directors and will now head up Living PlanIT's PlanIT Valley business unit. He brings his great expertise in working with leading finance and insurance institutions, manufacturers and mall operators on significant financing instruments including debt instruments, bonds, letters and lines of credit, and lease negotiations to PlanIT Valley. Over the past 7 years he has held the positions of CFO, most recently the companies COO & Treasurer. He continues his role as Treasurer.
Harley is an entrepreneur who has managed and founded multiple businesses with expertise in the financing of residential and commercial real estate development projects including mixed use, business, manufacturing, apartment and single family properties. In 1984 he co-founded The Acumen Group, a residential and commercial finance company specializing in residential mortgage backed securities and commercial brokerage finance. Harley later founded and managed TFO Inc., which was an owner and operator of retail stores and shopping malls.
Harley began his financial career consulting for the advertising industry on US and foreign currencies.
Harley is a graduate of Northeastern University with a Bachelor of Science degree in Business Administration with honors, with majors in both International Business and Finance. He was also a varsity letterman in rowing and a former crew coach.
Chief Financial Officer
Dieter Launer is the Chief Financial Officer of Living PlanIT. He joined Living PlanIT from Microsoft Switzerland, where he was the CFO. Before that he was the Managing Director for Finance and Delivery at Atos Origin Schweiz AG, where he led changes in the business model, financial operations and the organization.
Previously he held various senior management positions in finance in the software industry, at Novartis (post-merger Sandoz/Ciba) and at a family business. He also co-founded in 1995 an Internet access provider in Switzerland.
Dieter aligns business and finance by creating transparency in the numbers and providing accredited business insights to drive growth. He has led organizational changes from concept to implementation in finance organizations to increase efficiency and focus in supporting business functions.
Dieter graduated from University of Augsburg with a MBA in Business Administration, focusing on Finance and Auditing. Post-graduate he was an assistant teacher of Business Administration at the University of Bayreuth.
VP, Head of Corporate Development
Dan is Vice President, Head of Corporate Development, responsible for building and leading strategic corporate development building corporate level strategic partnerships and alliances including design wins, strategic partners and investors, managing the company deals pipeline and participating in the assessment of target markets.
Dan chairs the independent UK smart city trade association SmarterUK, bringing together stakeholders from across sectors, championing smart city development within the UK and helping to shape the strategic policy environment for smart city solutions.
Before joining Living PlanIT, Dan was a British Member of Parliament serving on the Energy and Climate Change Select Committee and the Science & Technology Select Committee. He has strong expertise in energy, environment and clean tech policy, serving on the Parliamentary Bill Committee for the Energy Act 2013 and chairing a number of high profile All Party Parliamentary Groups.
Dan was the founding Chair of the All Party Parliamentary Smart Cities Group and a member of the UK Government Ministerial Smart City Forum. Prior to Parliament Dan trained at the Royal Military Academy Sandhurst and served in the British Army for nine years. After that, Dan served on the board of a National Health Service Trust as a non-executive director. He was the youngest member of the board.
Dan has a Joint Honours Bachelors Degree in Economics & Management Studies and a Masters Degree in Creative Writing. He holds two Guinness World Records for skiing to the Magnetic North Pole and crossing the Atlantic Ocean unsupported in a wooden rowing boat.
Chief Technology Officer
John Stenlake, previously the Worldwide Automotive Technologist for Microsoft Corporate and Chief Architect for Ford Motor Company, is the Chief Technology Officer for Living PlanIT, providing corporate leadership for our continued innovation and use of technology. John has personally led the architecture, design, development, and initial deployments of the award-winning PlanIT Urban Operating System for over more than 5 years.
John has more than 30 years' experience in Information Technology development, management, strategy, implementation, and consulting.
Prior to joining Living PlanIT, John worked for Microsoft Corporation for 6 years, the last 3 of which were spent as the Director of Technology Strategy for the Automotive Vertical worldwide. John worked closely with multiple Microsoft product groups in order to ensure that the right offerings are brought to the Automotive market, as well as working closely with select customers on advanced vehicle and IT projects.
Prior roles inside Microsoft also include CTO, Manufacturing in the US, and Senior Architect in the Manufacturing Industry Architecture Team for Microsoft Consulting Services. In these roles John consulted with multiple customers on enterprise application architecture and strategy, and in particular drove messaging, uptake and deployment of Service Oriented Architecture.
Before joining Microsoft, John spent twenty years with Ford Motor Company both in Europe and in the US. John's team led the development and deployment of Enterprise Architecture within Ford.
John holds Master of Arts and Bachelor of Arts degrees in Mathematics from Oxford University in the UK and has been recognized as a Member of the British Computer Society and also as a Chartered Engineer. He has also received charter member certification as a Microsoft Certified Solutions Architect (MCSA).
Nuno manages the Biologicial Systems Department and runs a team of scientists. Nuno is a senior executive with verifiable year-after-year success in achieving revenue, profits and business growth objectives within start-up, turnaround, and rapid-changing environments. He has extensive experience with highly engineered systems, which require deep understanding of critical business drivers in multiple markets and industries. He led and motivated worldwide teams in various disciplines including sustainable energy programs, integrated water strategies, biosensors, carbon converter and bio-generators.
Nuno has been with Living PlanIT since 2008 and developed several integrated and intelligent solutions that incorporate the smart city framework such as Waste to Resources, sustainable water strategies, mobility strategies, energy strategies, infrastructure strategies, microbial communications, bacteriabots, advanced biofuels, biosensors strategies, Urban Microbiome strategies and machine learning using support vector machine.
Before joining Living PlanIT Nuno was the Technical Director at CEIIA (Excellence Engineering Center), after leaving Tate & Lyle where he was the production and maintenance director for 5 years. He started his career in the defense sector where he led several Innovation and R&D projects, always focusing on innovation, quality, applicability, maintainability and performance, while also managing multi-disciplinary teams.
He holds a Degree in Production Engineering with honors from the Universidade Autónoma de Lisboa, Portugal.
Chief Data Scientist
Oliver brings to the team research interests spanning resilience engineering, system identification, optimal control theory, evolutionary multi-objective optimization, exploratory data analyses, virtual reality visualization for hyperspaces, multi-criterion decision-making, and high performance computing. This includes research in collaboration with institutes in tackling “wicked" problems using machine learning, evolutionary multi-objective optimization, data mining and statistical and graph-based algorithms designed to analyze massive data sets.
He has academic qualifications in Resource & Environmental Management and Systems Engineering from the Australian National University with 21 years of research experience. Oliver has worked for different research institutes and government departments throughout his career mainly in areas that span policy and science.
Following completion of his PhD at the Australian National University, he maintained positions in various Governmental and Educational institutions including the Victorian State Government, Australia, the Australian Federal Government and the Australian National University as Senior Scientist and Research Fellow. Oliver’s activities won him the Australia Day Award in 1999 and Outstanding Service Award in Policy Development for the East Gippsland Regional Forest Agreement in 1997 and the Swedish University of Agricultural Sciences in Umea.
During his time as a Science Leader at Scion, he won a Scion, Sustainable Design Award in 2012, New Zealand, and in 2013, the Wiley Practice Prize for the best paper describing a real-life application of multiple criteria decision making. His last position before joining Living PlanIT was as a Research Associate Professor for Michigan State University, Department of Electrical and Computer Engineering.
VP Legal & Corporate Affairs
Johanna is Vice President Legal and Corporate affairs and joined the Living PlanIT team as a partner responsible for law, corporate affairs, communications, program management. She is also currently responsible for Human Resources.
Prior to Living PlanIT, Johanna worked at various law firms specializing in domestic relations, criminal and real estate law including litigation.
Johanna has a broad liberal arts background in areas including anthropology, sociology, philosophy and communications and graduated from McGill University with a Bachelor of Arts with Honors.
Fluent in English, Italian, French and Slovak.
Chief Network Architect
Andrew is the Chief Network Architect at Living PlanIT, working on solutions that integrate the PlanIT OS and other Living PlanIT products into solutions that address the various markets and verticals.
Andrew has over 20 years' of technology experience and leadership in the Information Technology and Network Services industry and has headed up the design and delivery of major Living PlanIT projects. Andrew has a strong background in Software Development, Network Design, Change Control, Operations, Management, Support and Network Service provision.
Prior to joining Living PlanIT, Andrew was CTO at XOU Solutions, an original source "Software as a Service" company that he founded delivering truly agent-less IT and Networking Asset identification and management software to ISP's, Managed Service Providers, and Global Enterprises allowing customers to be compliant with software licensing agreements and maintenance programs including Cisco Shared Support.
Before XOU Solutions, Andrew enjoyed a successful career in the design, installation, operation, and management of ISP and next generation service networks for the likes of UUNET, KPN Telecom, Unipalm PIPEX and QoS Networks.
VP Corporate Development
Prior to joining Living PlanIT Keith accumulated over 30 years business experience in both the IT and environmental/sustainability industries primarily focused in the sales and marketing arena in developing and managing customer and partner relationships.
In his years working as an IT industry professional Keith managed relationships with blue chip clients and partners within complex infrastructure software and service environments in business sectors including: messaging migration; directory management; virtual classroom and on-line learning platforms at organisations including Lotus Development, IBM, Worldtalk, Centra Software and SkillSoft.
Most recently Keith was a founding Director of L'atelier Limited, an environmental consultancy assisting commercial clients to manage and reduce their energy consumption and carbon emissions. Keith was responsible for the development of the sales and marketing strategy for the business, establishing key relationships with property developers, building owners and occupiers.
Keith brings a unique combination of experience and business skills from these two sectors into his role within the Living PlanIT business development and management team.
VP, Head of PMO
Bernd is responsible as Head of PMO for coordinating the project management function at the corporate level of the company with the objective of ensuring that the PMO functions across the business units are aligned and add value to the Rhythm of Business of the company. He works closely with the COO on all aspects of the company's organization and strategy of continuous improvement. He works closely with the COO to introduce efficient systems that enhance all operations and make the company fit for purpose and sustainable.
Bernd has 20 years of business experience in management consulting and program management, leading change within major international companies across a series of industries, with a special focus on organization, sales & marketing and IT.
Bernd joined Living PlanIT from Capgemini where he served as Managing Consultant, Worldwide Automotive Industry. Bernd was responsible for establishing, driving and coordinating the overall strategic direction for change, communication, and project management. He had a leadership role to catalyze disruptive innovation, re-define the automotive retail digital experience while propagating and monetizing valuable software and interactive services.
Prior to Capgemini, Bernd held various management positions primarily in the areas of organization, sales, marketing & IT, at DaimlerChrysler during the start-up of the Smart Car range and project management at AXA's corporate headquarters.
Bernd graduated from WIU with an MBA in International Business. Bernd also holds degrees in business management & economics, linguistics & culture. Bernd is a fellow of both the RSA and ESLIDER.
Director Corporate Communications
Michael leads Corporate Communications. Michael facilitates numerous cross departmental activities to promote operational excellence and commercial development. He advises corporate strategy to ensure that company vision, market objectives, product development, branding and messaging are aligned around the Living PlanIT ethos of improving quality of life through technology.
Prior to joining Living PlanIT Michael held a number of positions in organizations promoting regional and national community development and social empowerment ranging from youth education programs to political campaigning.
Michael has a degree in Political Science and graduated Cum Laude from the University of Massachusetts Amherst. Other areas of study include anthropology, psychology, sociology, communications and life sciences.
Michael is fluent in English and has an elementary knowledge of Portuguese, French and Slovak.
Ian Taylor is a member of the Board of Living PlanIT. Ian was a member of the British Parliament for 23 years until 2010, during which time he served as the Minister of Science & Technology 1994-97. He was Chairman of the All-Party Parliamentary & Scientific Committee, the Space Committee and sat on the Commission on National Security. Since leaving Parliament, Ian has been appointed to senior positions in the field of science, technology and space, including: Chairman of the Steering Group of the UK National Space Academy, Chairman of the Supervisory Board of the Rainbow Seed Fund (investing government funds in spin-outs from the science research base), Chairman of Lunar Missions (responsible for the Lunar Mission One project), Member of the UK Science & Technology Facilities Council. He has been an advisor to ESA and is a consultant to Inmarsat on a space project for Africa.